AI in Sales

Flat illustration of a phone handset, upward arrow, and chat bubble in yellow and lime green on a white background, representing AI telemarketing.

AI Contact Center

AI Telemarketing: What It Is, What It Can Do, and What to Know First

AI telemarketing has become one of the more interesting, and more debated, applications of artificial intelligence in business. On one […]

Flat illustration of four department icons connected to a central shape in yellow and lime green on a white background, representing the use of AI in customer service across departments.

AI Contact Center

Use of AI in Customer Service Across 4 Key Departments

When most people talk about the use of AI in customer service, they’re picturing the support team: chatbots, ticket routing,